Introduction

This website www.segvtours.com, including any subdomains thereof, and any other websites through which its services are made available, our mobile, tablet and other smart device applications, and application program interfaces etc, (hereinafter collectively referred to as “State Express”) is owned, hosted and operated by Akshit Chandra, son of Mr Sanjeev Chandra, residing at 790 Sector 15, Faridabad, Haryana – 121007. These terms and conditions, privacy policy and community guidelines regulating use of these Services constitute a legally binding agreement between State Express and the User (the “Agreement”).

State Express and/or any other website(s) linked to this website is an online information and communications service provided to you, subject to your compliance with the terms and conditions set forth below.

Akshit Chandra Chandra may amend/modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting of the modified terms and conditions on State Express. You may review the modified terms and conditions periodically to be aware of such modifications and your continued access or use of State Express, shall be deemed conclusive proof of your acceptance of these terms and conditions, as amended/modified from time to time. Akshit Chandra may also suspend the operation of State Express for support or technical upgradation, maintenance work, in order to update the content or for any other reason. If you utilize in a manner inconsistent with these terms and conditions, Akshit Chandra may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse may be deemed to be fit and proper.

Definitions

The term Subscriber/User would include any person, whether an individual or a legal entity who has subscribed to the Services of State Express (whether on a paid or free basis), and to whom the access to State Express is restricted by the use of a sign in user name and a password. The user name and password are either allotted by State Express or chosen by the Subscriber or agreed upon by State Express. It is made abundantly clear that only the authorized User has the right to access the Services so offered by State Express.

The term Browser/Visitor will mean and include a person who utilizes any of the Services offered by State Express, without the need or a requirement to create an account i.e. visits non-restricted portions of State Express. The term Advertiser would include a Subscriber/User uploading or relaying content using the Services.

The use and access to State Express shall be subject to these terms and conditions and community guidelines. For the purposes of this Agreement, any person who does not have a legal or a contractual right to access the Services, but does so, will fall within the definition of an ‘unauthorized user’ and will nevertheless be subject to the terms and conditions regulating the usage of State Express, and expressly so with respect to respecting the intellectual tour rights of Akshit Chandra, and abiding by terms and conditions below mentioned.

The terms ‘User’ and ‘Customer’ would include both the Subscriber/Advertiser(s) and Browser/Visitor(s).{” “}

The terms ‘Service’ or ‘Services’ would mean to include the interactive online information service offered by State Express on the internet through which the user may access information carried by State Express in the database maintained by it. The terms would also include to mean the search tools through which the User can search through the hosted databases and information using a number of search tools that are present with a selection matching their search criteria. The term would also include services by way of space used by customers for advertisements such as listings and banners. Users then select one or more of the items presented to view the full document/ record. The term Service does not extend to State Express acting as an agent either express or implied on behalf of any User/Customer and is merely acting as a medium of information exchange.{” “}

Submission and administration of listings/advertisements

User agrees not to submit any tour descriptions, photographs, financial, contact or other information contained in each tour’s data to State Express unless the User submitting such a Listing/Advertisement has acquired and received all necessary rights and authorizations from the operator of such tour or the power-of-attorney holder, including from the photographer and/or copyright owner of any photographs, to publish and advertise the said tour(s) on the User’s website or on State Express. Similarly, State Express does not take any ownership, directly or indirectly towards any person whatsoever, with respect to banners hosted on its website by its customers, which are strictly in the nature of sale of space by State Express & it has not carried out any independent verification on the authenticity or compliance requirements, as may have been required under any law for the time being in force, of such images/ banners/ listings. Some listings may contain third party video content (“Video Content”) provided for general informational purposes only and such content does not constitute a recommendation or solicitation or intends to influence any type of purchase or decision. No guarantees are made by State Express or the providers of the video content as to its accuracy or completeness. The User in addition shall furnish a brief background of such tour in respect of actual bookings, Akshit Chandra may also require the User to support his/her claims with respect to the status of the tour with such documents as may be specified by it from time to time. The User may further be required to substantiate his claims as to the nature and status of the tour by swearing an affidavit stating the authenticity of the information/data so provided/displayed. Akshit Chandra may, at its sole discretion but without any obligation to, search for such and remove properties that are alleged to have been submitted in violation of this provision. In addition, Akshit Chandra may require additional evidence of compliance with this provision from Users who are alleged to have submitted tour or other information/data in violation of these terms and conditions. Akshit Chandra will, in its sole discretion, terminate the accounts of, and refuse Service to, any User who repeatedly or intentionally violates these terms and conditions. Additionally, the User agrees to allow the tour listing, or any part of it, to be searched, displayed, accessed, downloaded, copied, and otherwise referred to by users of the User’s website or the State Express website. Akshit Chandra shall have the sole authority to choose the manner in which any tour will be searchable, displayed, accessed, downloaded, copied, and otherwise used on State Express and Akshit Chandra shall have the right to modify the tour listing in the exercise of its rights under these terms and conditions. In addition to the terms aforementioned the User agrees (a) To represent and warrant that all tours and associated information provided by the User will be accurate; (b) That the User will not permit the posting of a tour on State Express under a name other than the name of the travel agent who has been duly authorized and engaged by the owner of the tour in this regard; AKSHIT CHANDRA shall place the information relating to properties at defined sections of State Express or such other mirror or parallel site(s). AKSHIT CHANDRA reserves, in a manner consistent with reasonable commercial business practices, the right to remove all or any part of the Properties posted on the User’s website or on State Express without notice. AKSHIT CHANDRA accepts no responsibility for checking/verifying the accuracy of reports or data files submitted by the User. While AKSHIT CHANDRA shall take all reasonable efforts for data backup and business resumption, the User will be solely responsible for retaining back-up copies of all information, photographs and other materials furnished/submitted to State Express.

Users, who are buying tour/tours through State Express, must verify details the tour/ tours as well as its right, title, ownership, lien etc. on their own. The ‘verified’ tag visible on tour/properties on State Express merely indicates the verification of the booking of the services for the tour in the manner it has been advertised. At no point shall the ‘verified’ tag be construed to be a verification of any documentation, ownership details, area or pricing details of the tour/properties.

Payment Terms

Payments for the Services offered by State Express shall be on a 100% advance basis. The payment for Service once subscribed to by the subscriber is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of Akshit Chandra. AKSHIT CHANDRA offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that AKSHIT CHANDRA/https://www.segvtours.com/, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to AKSHIT CHANDRA under any other agreement or commercial relationship towards other products/services. Akshit Chandra gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. Akshit Chandra undertakes no liability for free Services. Akshit Chandra reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.

Akshit Chandra uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, Akshit Chandra does not store or keep credit card data. Since the transaction happens on a third-party network not controlled by Akshit Chandra, once a credit card transaction has been completed, the payment information is not accessible to anyone at State Express after completion of the on-line transaction at the Payment Gateway, this ensures the maximum security.

Akshit Chandra shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Refund in failed transactions

Though State Express payment reconciliation team works on a 24 x 7 basis, State Express offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. Refunds in the event of wrong/objectionable tour content being posted on the site would be at the discretion of State Express. If you utilize State Express in a manner inconsistent with these terms and conditions, AKSHIT CHANDRA may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse may be deemed to be fit and proper.

CPL Marketing Campaigns with Developers and Agents/Brokers

• In case of CPL marketing campaigns, AKSHIT CHANDRA shall endeavor to deliver agreed number of leads at agreed cost per lead.
• {” “}
  In case of CPL marketing campaigns AKSHIT CHANDRA reserves right, in its sole discretion, to decide and deploy the channel/product for advertising to generate leads.
• AKSHIT CHANDRA reserves right at its sole discretion, to stop any campaign on either completion of its obligation for leads delivery or upon non receipt of amount as stipulated under agreed terms.
• AKSHIT CHANDRA neither guarantees nor participates in nor is privy to potential conversion of delivered leads or any possible transactions as a consequence thereof in any manner whatsoever. State Express is an intermediary under the provisions of IT act 2000. A lead is contact details of a user who has consented to be contacted about State Express advertised properties or projects or other similar properties.
• Any advance or amount received against such invoice is non-refundable.
• The customer agrees to strictly adhere to applicable data privacy law with respect to the leads delivered by State Express.
• AKSHIT CHANDRA/ State Express shall not be liable for any loss, direct or indirect, to anyone on account of any reason whatsoever.
• The customer shall be responsible for the protection of personal data contained in all leads, as per applicable law, and it understands that the limited consent obtained by State Express is for the purposes of enabling it to share the lead with the Customer.

Image and Video Community Guidelines

User agrees to comply with the following community guidelines while submitting image and video content for listings/advertisements:

• Images and Video should be original, free from any copyright issue
• {” “}
  Image and Video should not contain any personally identifiable information of the User/Agency
• Image and Video content should not be obscene/inappropriate
• Image and Video should not contain language which is detrimental to any community/segment

Image and Video Content Screening

Image and Videos shared by user shall go through multiple stages of screening (human and technology driven) before going live on the platform. In case of violations with the community guidelines, the video content shall be duly removed from the listing.{” “}

Additionally, the image and video screening process shall also be carried out in the following cases:

• User reporting the video to toll free/email ids
• Infringement claim by agent/user

The image or video shall be removed from the platform in case the claim is found to be correct. Final discretion on image or video screening and removal shall always lie with Platform.

Agents shall have the option to edit or remove image and videos during the course of the listing duration.

State Express shall utilize 3rd party services such as You-tube for hosting and streaming these videos. While doing so, the site and the users on the site shall be compliant with respect to You-tube Terms of Service https://www.youtube.com/t/terms and Youtube API Services – Developer Policies.

Use of Information

User agrees to treat all information obtained from the Service, including listings, member directory, and any information otherwise made available to User in the Service (“Content”) as proprietary to State Express. User agrees that Content reserved for members will be maintained as confidential and shall be protected as a trade secret of State Express. State Express does not ensure the accuracy of, endorse or recommend any Content and a User uses such Content at the User’s own risk. A User may access the listings/advertisements in the Service solely to obtain initial information from which further evaluation and investigation may commence. User shall limit access to and use of listings to personal and internal use, and shall not use listings obtained from the Service for further distribution, publication, public display, or preparation of derivative works or facilitate any of these activities in any way. User shall not use or reproduce any Content that is obtained from the Service, or that is otherwise made available to User in the Service, for or in connection with any other listing/advertising Service or device. User further shall not use the Service provided by the company in any other manner for or in connection with any other listing Service or device. Users violating these specific terms, specifically those Users searching the Service in an abusive or excessive manner, by automated or manual means, shall be subject to immediate termination of their membership without notice.

Intellectual tour rights

All logos, brands, trade marks and Service marks (“Marks”) appearing in State Express are the properties either owned or used under license by AKSHIT CHANDRA and / or its associates. All rights accruing from the same, statutory or otherwise, wholly vest with AKSHIT CHANDRA / its associates. The access to State Express does not confer upon the User any license or right to use in respect of these Marks and therefore the use of these Marks in any form or manner, whatsoever is strictly prohibited. Any violation of the above would constitute an offence under the prevailing laws of India.

AKSHIT CHANDRA respects the Intellectual Tour Rights of all, it has and will continue to adhere to all the laws applicable in India in this respect. AKSHIT CHANDRA shall protect and respect the Intellectual Tour Rights of the users as well as third parties to the best of its ability. In a case where a User(s) are found to be using State Express as a platform to infringe the Intellectual Tour Rights of others, AKSHIT CHANDRA will be free to terminate this Agreement forthwith without any notice to the user.

By allowing Users to access State Express, AKSHIT CHANDRA grants the Users a limited, non-exclusive, non-assignable, revocable license (the “License”) to access and use the Services, provided that the User is in compliance with the terms and conditions of the Agreement.

Restrictions/Prohibitions

1. The following actions will inter alia constitute a misuse of State Express and are strictly prohibited:

a. Utilising the Services offered by State Express in any manner so as to impair the interests and functioning of AKSHIT CHANDRA/State Express and which is non-compliant with laws and regulations including RERDA.

b. Copying, extracting, downloading, sharing, modifying, selling, storing, distributing, making derivate works from or otherwise exploiting any content, data, information, including profiles, personal details, photographs and/or graphics, available on State Express and/or any services or products of State Express, in any manner or for any purpose which is not, consistent with in accordance with the Terms of Use.

Users are expressly prohibited from using or exploiting State Express and/or any content or data provided therein for:

• Any commercial purposes such as creating alternate databases, extending access to State Express to third parties without prior written consent of Akshit Chandra; and/or Undertaking any business activity which is in competition with the business of AKSHIT CHANDRA; and/or Sharing access with persons who are not contracted with Akshit Chandra. Reselling the products/services offered by Akshit Chandra

c. (Using or attempting to use any automated program, software or system or any similar or equivalent process (including spiders, robots, crawlers etc.) to access, navigate, search, copy, monitor, download, scrape, crawl or otherwise extract in any manner, any data or content including but not limited to adding or downloading profiles, contact details, or send or redirect messages from State Express;

d. Gaining or attempting to gain unauthorized access (inter alia by hacking, password “mining” or any other means) to: (a) any portion or feature of State Express or any of the services or products offered on or through State Express which are not intended for you; (b) any server, website, program or computer systems of AKSHIT CHANDRA or any other third parties and/or Users;

e. Modifying the services provided through State Express or their appearance using any technology or overlay any additional offering on top of such services or simulate State Express’s services or its functions in any manner whatsoever without explicit consent obtained in writing by approach us at akshit@statexp.in

f. Accessing State Express through interfaces other than those expressly provided by AKSHIT CHANDRA;

g. Attempting to breach or breaching any security or authentication measures set up by AKSHIT CHANDRA in relation to State Express and/or attempting to probe, scan or test the vulnerability of Akshit Chandra’s system or network;

h. Scraping, downloading (including bulk- downloading), replicating or otherwise extracting any information or data from State Express (by any process, whether automatic or manual) to offer any products or services which are similar to or may in any manner compete with the products or services of Akshit Chandra;

j.Circumventing or attempting to circumvent any technological protections used or employed by Akshit Chandra or by any third party in order to protect the content on State Express and/or to exclude robots, spiders etc. from crawling and /or scraping content from State Express.

k. Bypassing or circumventing or trying to circumvent any service limits including but not limited to Search limits, Captcha limits and occurrences on different triggers

l. Interfering with or disrupting or attempting to interfere with or disrupt (including by using any device, software or routine), the use of State Express or any computer networks connected to State Express, by any other User;

m. Developing, using or attempting to use any automated program, scripts, robots, third party software or system or any similar or equivalent process (including spiders, robots, crawlers, browser plug-ins/extensions/add-ons, iframes on third party sites, mirroring, HTML parsers etc.) to access, navigate, search, copy, monitor, download, scrape, crawl or otherwise extract or modify in any manner, any data or content from State Express without explicit consent obtained in writing by approach us at akshit@statexp.in

n. Impersonating any other person or entity, or making any misrepresentation as to your employment by or affiliation with any person or entity;

o. Forging headers or in any manner manipulating identifiers in order to disguise the origin of any user information;

p. Stalking, threatening, or in any manner harassing any other User;

q. Imposing an unreasonable or disproportionately large load on State Express’ infrastructure;

r. Engaging in “framing,” “mirroring,” or otherwise simulating the appearance or function of State Express (or any part thereof) and providing deep links into State Express (or any part thereof) without prior permission of AKSHIT CHANDRA;

s. Spamming State Express or any other Users including by uploading, posting, emailing, SMS, transmitting or otherwise making available either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail.

t. Hosting, modifying, uploading, posting, transmitting, publishing, or distributing any material or information that:

Violates any applicable local, provincial, state, national or international law, statute, ordinance, rule or regulation for the time being in force; Belongs to another person and to which you have no right;

Infringes, breaches or otherwise contravenes the rights of Akshit Chandra or any third party, including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights;

Contains computer viruses, or other computer code, files or programs designed to disrupt, destroy or interfere with or limit the functioning of State Express, or any other computer system or resource;

Is grossly harmful, harassing, invasive of another’s privacy including bodily privacy, hateful, disparaging, relating to or encouraging money laundering or gambling in any manner, any content which is or may potentially be perceived as being harmful, threatening, abusive, harassing basis of gender, libelous, blasphemous, vulgar, pornographic, paedophilic, obscene, or racially, ethnically, promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence or otherwise unlawful in any manner whatsoever;

Which constitutes or encourages conduct that would constitute a criminal offence, give rise to other liability, or otherwise violate applicable law;

That deceives or misleads the addressee about the origin of such messages or communicates any Misinformation or information which is grossly offensive or menacing in nature;

That threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to any other nation.

You hereby expressly agree not to:

1.Copy and distribute this information on any other server, or modify or re-use information, text, graphics, sound, etc. on State Express to any other system. No reproduction of any part of State Express may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or State Express, whether in hard copy or electronic format, including postings to any other State Express; or

2. Remove any copyright, trade mark or other intellectual tour notices contained in the original material from any material copied or printed off from State Express or link to State Express, without our express written consent. Violations of system or network security may result in civil or criminal liability.

Links to third party web sites

State Express may provide links to other third-party World Wide Web sites or resources. AKSHIT CHANDRA makes no representations whatsoever about any other Web site you may access through State Express.

Disclaimer and warranties

State Express is an intermediary as defined under sub-clause (w) of Section 2 of the{” “}

Information Technology Act, 2000.

THE CONTENT OF State Express IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

AKSHIT CHANDRA and third party providing materials, services or content to this website, disclaims all warranties, express or implied, statutory or otherwise icluding, but not limited to, implied warranties of merchantability, fitness for a partiular purpose, non-infringement of third party rights, completeness or accuracy of the information, update or correctness of the information, freedom from computer viruses, other violation of rights regarding services, products, material and contents of State Express.

Views expressed by the Users are their own, AKSHIT CHANDRA does not endorse the same and shall not be responsible for them. No claim as to the accuracy and correctness of the information on the site is made although every attempt is made to ensure that the content is not misleading/ offensive/ inappropriate. In case any inaccuracy is or otherwise improper content is sighted on the website, please report it to report abuse.

It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, Services, real estate and other related information listed on the website. AKSHIT CHANDRA does not warrant that the access to website will be uninterrupted or error-free or that defects in website will be corrected.

AKSHIT CHANDRA offers no guarantee no warrantees that there would be satisfactory response or any response at all, once the listing/banner is put on display. Any payments made to AKSHIT CHANDRA/State Express are solely for the purposes of display of the tour advertised.

Users are strongly advised to independently verify the authenticity of any Pre-Launch offers received by them. AKSHIT CHANDRA does not endorse investment in any tours which have not received official sanction and have not been launched by the Tour Operator, users dealing in such projects shall be doing so entirely at their risk and responsibility.

No information contained herein shall constitute an invitation or an offer to invest in AKSHIT CHANDRA or any of its Affiliates. Further, nothing contained in State Express should be construed as a recommendation to use any product, process, equipment or formulation, in conflict with any patent, or otherwise and AKSHIT CHANDRA makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.

State Express is controlled and operated from India and AKSHIT CHANDRA makes no representation that the materials are appropriate or will be available for use in other parts of the World. If you use State Express from outside India, you are entirely responsible for compliance with all applicable local laws as well as international conventions and treaties.

AKSHIT CHANDRA offers products, Services, content and various other functionalities through State Express and its affiliate sites to specific regions worldwide. The Services offered in one region may differ from those in other regions due to availability, local or regional laws or legal impediments and other considerations/factors. AKSHIT CHANDRA does not make any warranty or representation that a User in one region may also obtain the Services as provided in another region. Information on State Express may contain references to products, programs or Services that are not announced or available in your country. Such references do not in any manner imply that AKSHIT CHANDRA intends to announce, launch or provide such products, programs or Services in your country.

Limitation of liability

AKSHIT CHANDRA will not be liable for any damages of any kind arising out of or relating to the use or the inability to use State Express, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure and all other direct, indirect, special, incidental, punitive, loss of profit, exemplary or consequential damages whether based on warranty, contract, tort or any other legal theory including Force Majeure, and whether or not, such organizations or entities were intimated or advised of the possibility of such damages.

AKSHIT CHANDRA assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communication line failure, theft or destruction or unauthorized access to or alteration of User’s data/information. AKSHIT CHANDRA shall not be responsible for any problem or technical malfunction on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problem or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to any User and/or Members or to any other person’s computer related to or resulting from participating or downloading materials/information from the website.

For the purposes of the Consumer Protection Act, 2019 (CPA), the term Consumer will be limited to paid Customers who have not subscribed to State Express for purposes of commercial gain (business purposes) and their intent to utilize the services for individual use only.

Unless otherwise specified and notwithstanding anything contained in any other agreement or arrangement, by whatever name called, the performance obligation of AKSHIT CHANDRA (service provider) is to provide access of its on-line portal to the customer for the duration of the subscription period & reference to any usage, by whatever name called or any other performance obligation, if any, is to provide the upper limit for consumption, which by itself, does not create any additional performance obligation upon AKSHIT CHANDRA.

AKSHIT CHANDRA will not be liable on account of any inaccuracy of information on this web site. Any breach of privacy or of the information provided by the consumer to AKSHIT CHANDRA to be placed on the website by technical or any other means is not the responsibility of AKSHIT CHANDRA and AKSHIT CHANDRA does not guarantee confidentiality of information provided to it by any person acquiring/using all/any information displayed on State Express website or any of its other websites / domains owned and operated by AKSHIT CHANDRA.

In this regard, you acknowledge the below as well:

• State Express assumes no liability for the standard of services as provided by the respective tour operator / Service Providers.
• State Express provides no guarantee with regard to their quality or fitness as represented.
• State Express doesn’t guarantee the availability of any services as listed by a Tour Operator / Service Provider.

State Express and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for any loss that you may suffer due to rejection of your visa, hotel cancellation policies and/or any other policy of third parties service providers who are involved in the product that you purchase from State Express.

Termination

AKSHIT CHANDRA may, without notice in its sole discretion, and at any time, terminate or restrict your use or access to State Express (or any part thereof) for any reason, including, without limitation, that AKSHIT CHANDRA based on its judgement and perception believes you have violated or acted inconsistently with the letter or spirit of these terms and conditions or any applicable law.

Indemnification

Submissions and unauthorized use of any information(s)/materials contained on State Express may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations thereto and other applicable laws, statutes and its rules and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password.

You agree to defend, indemnify, and hold harmless, AKSHIT CHANDRA and/ or its associates, subsidiaries, their officers, directors, employees, affiliates, licensees, business partners and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of State Express material or your breach of these terms and conditions or any applicable law. AKSHIT CHANDRA will not be party to any legal proceedings between parties contracted through these Services. In case AKSHIT CHANDRA is sought to implicated in any legal proceedings, costs will be recovered from the party that names AKSHIT CHANDRA as a party to such proceedings. AKSHIT CHANDRA shall abide with any court order served on it through due process.

Privacy Policy

The Privacy Policy of the Platform explains how we may use your personal data, we will at all times respect and ensure adherence to the privacy policy, additionally various settings are provided to help you to be able to control the manner in which others may be able to view your information as chosen by you to be displayed on your profile and the manner in which you may have chosen to be contacted. Any feedback provided by a User shall be deemed as non-confidential to the user.

Terms of use for Users

• When you indicate your interest in a Tour Listing or express interest in related services on State Express, you authorize State Express to contact you (even though you may have registered with NDNC/DNC), and are sending your profile consisting of your personal details and application information including relevant documents to State Express, and you are requesting and authorizing State Express to make available such information contained in your response to the applicable Advertiser/seller(s) for such Tour Listing(s). You provide consent for your data to be provided to such Advertisers/service providers and others , who may further contact you over the phone/email/whatsapp etc. Please note that our privacy policy does not govern the use of your data by third parties once it is shared.
• In addition, by using State Express, you agree that State Express is not responsible for the content of the Advertiser/seller’s/broker’s/builder’s application form, messages, screener questions, testing assessments; required documents, or their format or method of delivery.
• You consent to your application, documents and any responses sent to you by the Advertiser/seller or vice versa through State Express being processed and analyzed by State Express according to these terms of use and State Express’s Privacy Policy. State Express shall store and process such information regardless of whether a Tour that had been advertised earlier continues to remain available or not. State Express may use your application materials (including public profile consisting of your personal details and responses to advertiser/seller’s questions) to determine whether you may be interested in a Tour Listing, and State Express may reach out to you about such Tour Listing (even though you may have registered with NDNC).
• Information you post in public areas of State Express sites or applications or make visible in your profile, may be accessed, used, and stored by others around the world, including those in countries that might not have legislation that guarantees adequate protection of personal information as defined by your country of residence. While State Express takes measures to safeguard your information from unauthorized access or inappropriate use, State Express does not control these third parties and we are not responsible for their use of information you give to us. Accordingly, you should not post sensitive information or any other information you would not want made public, to any portion of State Express or application or to a public website.
• Additionally, it shall be the sole responsibility of the user to ensure that it uses the ‘Opt-out’ options as it deems fit to debar / refuse access of the data fed by it, to dealers. Info Edge shall not be responsible for such insertions / data being accessed by its subscribers or users whose access has not been
  specifically blocked /debarred by the user while using the privacy settings.
• In order to use State Express, you may sign in using your Facebook/Google login. If you do so, you authorize us to access and use certain Facebook/Google account information, including but not limited to your public Facebook profile and posts. For more details regarding the information we collect from you and how we use it, please visit our Privacy Policy.

Terms of conditions specific for Agents/ Tour Operators/
banks/Payment Gateways

• You will comply with all applicable Data Protection Laws in relation to the Processing of personal data; and not process personal data which is irrelevant, in an unlawful manner and excessive with regard to agreed purposes as defined in the privacy policy and these terms and conditions
• You shall implement adequate technical and organizational controls to protect the shared personal data obtained from State Express against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration or disclosure
• You agree to provide reasonable assistance as is necessary to facilitate the handling of any Data Security Breach (as applicable the privacy law as applicable) in an expeditious and compliant manner
• You agree that the responsibility for complying with a the request of an individual with respect to his/her personal data lies with the Party which holds/processes the personal data collected/shared
• You warrant and represent that the institution shall not disclose or transfer Personal Data obtained from State Express to any sub-processors without ensuring that adequate and equivalent safeguards to the Personal Data.
• You shall retain or process shared personal data for no longer than is necessary to carry out the agreed purposes.

Arbitration

If any dispute arises between a user/users and AKSHIT CHANDRA arising out of use of the website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of these terms and conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party. Decision of the Arbitrator shall be final and binding on both the parties to the dispute. The place of arbitration shall be Delhi. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.

Severability of provisions

THIS AGREEMENT between you and AKSHIT CHANDRA governs your use of State Express. If any provision of these State Express terms and conditions or part thereof is inconsistent with or is held to be invalid/void by or under any law, rule, order or regulation of any Government or by the final adjudication of any court, such inconsistency or invalidity shall not affect the enforceability of any other provision of the terms and conditions.

Waiver

The failure of AKSHIT CHANDRA to exercise or enforce any right or provision of the terms and conditions of use shall not constitute a waiver of its right to enforce such right or provision subsequently.

Governing law

By accessing State Express you agree that the laws prevailing in India shall be the governing laws in all matters relating to State Express as well as these terms and conditions.

Jurisdiction

Courts at New Delhi, India alone shall have the exclusive jurisdiction in all matters relating to State Express and these terms and conditions, irrespective of the territory and jurisdiction of your access to State Express.

AKSHIT CHANDRA does not routinely monitor your postings to the website but reserves the right to do so. However, if AKSHIT CHANDRA becomes aware of an inappropriate use of State Express or any of its Services, AKSHIT CHANDRA will respond in any way that, in its sole discretion, AKSHIT CHANDRA deems appropriate. You acknowledge that AKSHIT CHANDRA will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, AKSHIT CHANDRA will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet.

AKSHIT CHANDRA reserves all other rights.

Grievances

In case you have any complaints and/or grievances in relation to any grievances, you can send your complaints via our grievance portal located at: https://www.segvtours.com/contact/

Amendment

Please report any violations of these terms and conditions to AKSHIT CHANDRA at akshit@statexp.in

Effective from: 31st August 2024